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Your Source for PSQL Database Products, Services and Training Since 1997 EMail: 
Phone: 1-708-647-7665 
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Contact Us

Goldstar Software is located in the Chicago area, and our staff is typically available from 9am to 5pm local (Central Time), though hours can vary.

If you need to reset a disabled PSQL license key, then you will need to contact Actian directly. Use this form, or call them at one of these numbers: 800-BTRIEVE, 877-346-4737, 888-446-4737, or 512-231-6000.

If you would like to process a credit card payment for an existing invoice, please use our Secure Credit Card Payment form. Enter in the invoice number (or web order number) and the amount you would like to pay, and we will be notified when payment is complete.

Otherwise, you can contact Goldstar Software Inc. in the following ways:

   Internet Feedback
Send us a message using our web form.
  Snail Mail
Goldstar Software Inc.
3007 Carmel Drive
Flossmoor, IL 60422-2262
    Instant Messaging
Find us on Skype via the accounts GoldstarSoftware or BtrieveBill.

General Sales Questions:

Technical Support Questions:

Accounting Questions:

   Phone & Fax

By Phone:

By Fax:

Internet Telephony Via Skype:
General Support: GoldstarSoftware
Bill Bach: BtrieveBill

   Emergency Support

We offer emergency phone support for critical issues for our customers. ALL Emergency Support requests will incur a MINIMUM account billing of $250 for the first hour. By using the emergency mailbox, you agree to this charge. If you are a new customer or do not have an open account, please be prepared with a credit card to authorize payment upon callback.

To use our Emergency Support option, please call 708-647-7665 and select the option for Emergency Support. Please also send a detailed Email to to expedite your request.

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