| ContactName | CompanyName | EMailAddress | Comments | Reported |
|---|
|
|
|
|
|
| Jean-David Mérette | Ducro Robichaud | jdmerette@ducrorobichaud.com | | 3/31/2025 |
| Lynn | IS Tech Support | lynn@istechsupport.com | We have a command that changes a field from UInteger to Identity that we are testing and randomly when it is running the Pervasive service simply stops running. We are using Zen 15 Workgroup for the testing and it seems to happen on tables with a handful of records as well as thousands of records. Running again on the same dataset will work although it may take multiple attempts. | 3/10/2025 |
| Joe Moore | Magic Information Systems Inc | jmoore@magicinfosys.com | oddity that it happened consecutive days at around the same time ( even
after rebooting the server ... not just restarting psql db eng.) | 3/3/2025 |
| Danny Capozello | Piedmont | Daniel.Capozello@aa.com | We attempted bringing Piedmonts crewtrac server online in production after upgrading the server from actian zen 14 to actian zen 15. The actian zen server would work for a while and then crash. | 2/25/2025 |
| Constantijn Heesen | Fellows | constantijn@fellows.nl | Tested in enterprise and workgroup.
This crashes the actian zen service:
select
dateadd(month, 1,
CONVERT(
'2020-'
+ IF(
1=1
, RIGHT('0' + CONVERT(
3 *
CONVERT(RIGHT('2', 1), SQL_INTEGER)
, SQL_CHAR
), 2)
, ''
)
+ '-01'
, SQL_DATE
)
)
This gives the right answer, the '3 * ... ' reversed ' ... * 3'
select
dateadd(month, 1,
CONVERT(
'2020-'
+ IF(
1=1
| 2/21/2025 |
| Glen Leonard | Real Steel Ltd | glen.leonard@realsteel.co.nz | Nothing useful | 1/21/2025 |
| Joe | Magic Information System Inc | jmoore@magicinfosys.com | no, we are not sure what was being processed, in the middle of the day | 11/28/2024 |
| Mike Diamond | USMED | mdiamond@usmed.com | 01:41am on a Monday | 10/7/2024 |
| | Genoa | | | 7/12/2024 |
| | Genoa | | Multiple crashes on this address | 7/12/2024 |
| Aron Stocker | Actian Community | | | 7/9/2024 |
| Andrea Guidali | HSI SIRIO SA | andrea.guidali@hsi.ch | We don't have any further information about this error. | 6/25/2024 |
| Philip | GSS | pgrekstas@gssmail.com | Additional crash at same client site as other issues. | 4/22/2024 |
| Philip | GSS | pgrekstas@gssmail.com | Multiple crashes at same address at one client site. | 4/22/2024 |
| Robert Yorke | SEH Computer Systems Inc | ryorke@sehcomp.ca | Will monitor for recurrence | 3/27/2024 |
| Henry Zwiefelhofer | Tess Oral Health | henry@tessoralhealth.com | Application crashing when trying to retrieve data. | 2/29/2024 |
| Fons Achterbergh | Q-RY Solutions BV | fons@q-ry.nl | | 12/28/2023 |
| Lisa Hundley | Amphenol FSI | lhundley@fibersystems.com | | 12/4/2023 |
| Justin Knott | WestJet | Justin.Knott@westjet.com | Crashed while running CrewTrac | 11/9/2023 |
| Glen Leonard | Real Steel Ltd | glen.leonard@realsteel.co.nz | | 10/19/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | | 9/13/2023 |
| Phillip Grekstas | Global Shop Solutions | pgrekstas@gssmail.com | Numerous customer-site crashes in one day | 6/8/2023 |
| Glen Leonard | Real Steel Ltd | glen.leonard@realsteel.co.nz | | 6/5/2023 |
| Ken Adelglass | Diamonds Direct | KenA@diamondsdirect.com | | 5/18/2023 |
| Ken Adelglass | Diamonds Direct | KenA@diamondsdirect.com | Possibly due to OBDC connections from a third-party vendor. | 5/15/2023 |
| Joshua | Prism | josh@eleet-tech.com | | 5/10/2023 |
| | WestJet Airlines | | | 5/9/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | | 3/23/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | | 3/23/2023 |
| Monty Deuser | American Equity | mdeuser@american-equity.com | I just noticed a typo... fault offset was 917e7 | 3/21/2023 |
| Maria Sheehan | Rain Retail | mariasheehan@rainpos.com | | 12/1/2022 |
| Peter Vos | Magic Hands | p.vos@magic-hands.com | | 11/28/2022 |
| | | | Issuing this query on Zen v15.10:
Select Name, Start_Date, Start_Time, Finish_Time, Building_Name, Room_Number from Class
Order By CAST(CAST (Start_Date as VarChar) + ' ' + CAST (Start_Time as VarChar) as DATETIME) | 9/22/2022 |
| Joachim Kreis | he-microsystem GmbH | j.kreis@he-microsystem.de | | 9/19/2022 |
| | EMOTrans | | | 7/28/2022 |
| | | | | 6/9/2022 |
| | | | | 6/9/2022 |
| | | | | 6/9/2022 |
| Stephen White | Resort Data | | Engine crash under normal operations | 5/11/2022 |
| Forum User | | | Crashing periodically. Nothing in the Zen.log file. | 5/4/2022 |
| Lorenzo Daverio | Actian Forum Post | | Engine crashing after upgrade from v12 to v15 | 4/19/2022 |
| Steve White | Resort Data Processing | stephen@resortdata.com | Crash Dump captured and submitted to Actian. | 4/14/2022 |
| Steve White | Resort Data Processing | stephen@resortdata.com | Applied recent Dev Build in an attempt to address an issue with the ADO.NET 4.0 Provider. New crash may or may not be related to the previous one. | 3/24/2022 |
| Steve White | Resort Data Processing | stephen@resortdata.com | Accessing the database engine from ADO.NET 4.0 applications. | 3/24/2022 |
| | | | Forum user posted this at https://communities.actian.com/s/question/0D54y00007G512WCAR/bug-in-update-patch-1501013
as a result of a specific query. | 3/23/2022 |
| | | | Reported by a customer without context. | 3/17/2022 |
| Jason Clark | Antylia Scientific | jason.clark@antylia.com | | 1/31/2022 |
| | | | Attempting to install Zen v14 onto a new Windows 11 computer. | 12/29/2021 |
| | | | Attempting to install Zen v14 onto new Windows 11 computer. | 12/29/2021 |
| | | | | 11/30/2021 |
| | | | Crash created by running this query: select C.ID, X.Hourly from Class C cross join ( select Cast('H' as Char(1)) as Hourly union all select Cast('S' as Char(1)) as Hourly ) as X where C.ID = 160 | 11/30/2021 |
| Eric Davenport | CertIn | ewdavenport@wintrf.com | Problem easily duplicatible by connecting to the a v12.10 server through DTO from Delphi. | 11/30/2021 |
| Martin Saleki | WestJet | Martin.Saleki@westjet.com | Engine crashes while using the Defragmenter to analyze files. | 11/30/2021 |
| Asher | New Era Solutions | asher@newerasolutions.com | Attempting to edit a view from the PCC is causing this crash. | 11/30/2021 |
| Patrick Stourrler | Frontier Airlines | patrick.stoffler@flyfrontier.com | Message popped up after a server reboot was required. No further info available. | 11/30/2021 |
| Jim Guy | EZ Software | | Two crashes in one day with the same profile. | 11/30/2021 |
| | | | Executing this Stored procedure causes a crash on v13: create procedure GetNames()
Returns (N LONGVARCHAR)
as
begin
DECLARE :Names LONGVARCHAR_
DECLARE :Name LONGVARCHAR_
DECLARE Curs CURSOR FOR SELECT First_Name FROM Person_
Set :Names = NULL_
Open Curs
Fetch Next from Curs into :Name_
While (SQLSTATE = '00000') do
Set :Names = COALESCE(:Names + ', ', '') + :Name_
Fetch Next from Curs into :Name_
End While_
Close Curs_
Select :Names_
End_
Call GetNames()_ | 11/30/2021 |
| | | | Reported on forum. Recommended opening a ticket and submitting a core dump. Unknown resolution. | 11/30/2021 |
| Stephen White | Resort Data Processing | Stephen@resortdata.com | Reported to Actian, but no similar reports have occurred. | 11/30/2021 |
| Stephen White | Resort Data Processing | Stephen@resortdata.com | Opened an incident on v13.30 and submitted a core dump to Actian (JV). | 11/30/2021 |
| | | | Server Engine is crashing immediately after a restart. Backup Agent was active when the first crash occurred, but there are 4800+ files needing to be rolled out. | 11/30/2021 |
| Peter Vos | Magic Hands | p.vos@magic-hands.com | This is the second crash with this same issue | 11/30/2021 |
| | | | CREATE TABLE TestData( StringField1 char(10))_
INSERT INTO testdata VALUES ('30111447')_
SELECT CASE LeadNumber
WHEN '11' THEN '1""'
WHEN '15' THEN '1""'
WHEN '22' THEN '1""'
WHEN '46' THEN '1""'
ELSE '1 1/2""'
END as TagSize
FROM
(SELECT CASE
WHEN LEFT(StringField1, 2) = '30' THEN SUBSTRING(StringField1, 3, 2)
ELSE LEFT(StringField1, 2)
END as LeadNumber
FROM TestData
) subquery_
This is crashing both a | 11/30/2021 |
| Monty Deuser | American Equity Life | mdeuser@american-equity.com | DX is crashing every Sunday at 03:53am. | 11/30/2021 |
| | | | | 11/30/2021 |
| Gary Fugier | | gfugier@mdatas.com | SQL Delete statement from our application seems to be causing this crash | 11/28/2021 |
| Asher | New Era Solutions | Asher@newerasolutions.com | Crash occurs when running a specific query and is readily duplicatable. | 11/28/2021 |
| | | | Problem occurred after server crashed and was restarted. | 11/28/2021 |
| | | | Problem occurred after a server crashed and was restarted. | 11/28/2021 |
| | | | Problem occurred shortly after the crashed server was restarted. | 11/28/2021 |
| Monty Deuser | American Equity Life | mdeuser@american-equity.com | This was a one-time crash which we've not seen since. | 11/28/2021 |
