Contact Us
Goldstar Software is located in northwestern Indiana, and our staff is typically available from 9am to 5pm local (Central Time), though hours can vary.
If you need to reset a disabled PSQL license key, then you will need to contact Actian directly. Use this form, or call
them at one of these numbers: 800-BTRIEVE, 877-346-4737, 888-446-4737, or 512-231-6000.
If you would like to process a credit card payment for an existing invoice, please use our Secure Credit Card Payment form. Enter in
the invoice number (or web order number) and the amount you would like to pay, and we will be notified when payment is complete.
Otherwise, you can contact Goldstar Software Inc. in the following ways:
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| Snail Mail |
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Goldstar Software Inc.
1945 Maplewood Lane
Munster, IN 46321 |
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| Instant Messaging |
Find us on Skype via GoldstarSoftware or BtrieveBill. |
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| E-Mail |
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General Sales Questions: Sales@GoldstarSoftware.com
Technical Support Questions: Support@GoldstarSoftware.com
Accounting Questions: MaryAnn@GoldstarSoftware.com
Pay Invoices On-Line: Secure Payment Gateway
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| Phone & Fax |
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By Phone:
708-647-7665
By Fax:
928-833-3632
Internet Telephony Via Skype:
General Support: GoldstarSoftware
Bill Bach: BtrieveBill
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| Emergency Support |
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We offer emergency phone support for critical issues for our customers. ALL Emergency Support requests will incur a MINIMUM account billing of $250 for the first hour. By using the emergency mailbox, you agree to this charge. If you are a new customer or do not have an open account, please be prepared with a credit card to authorize payment upon callback.
To use our Emergency Support option, please call 708-647-7665 and select the option for Emergency Support. Please also send a detailed Email to Support@goldstarsoftware.com to expedite your request.
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