This page was created to help users that need to download Actian Zen v13 (Workgroup, Server, or Cloud Server) to do it quickly and easily.
IMPORTANT NOTE: Actian is making sweeping changes to their web sites the week of November 12. These instructions may not work correctly,
and you may experience problems downloading the needed files until they figure it out. If you have issues with their site, you can call them at 800-BTRIEVE for help, or use our own
patch downloads page to download the latest PSQL v13 code.
STEP 1: Download the Trial and Patches
You must first download the Zen v13 trial and any patches from Actian's web site.
If you are doing a new install, then you must first install the trial package. Afterwards, you may apply any optional patches. If you are upgrading to Zen v13 from an older version AND you have Backup Agent, AuditMaster or DataExchange installed, then you will need to manually uninstall these additional products BEFORE upgrading your PSQL engine.
4. If you experience a Status 7224 while authorizing your license, you may need to apply the license from the command line. Here's how to do it!
I don't know what all of this means! I need more help!
If you have a question about the Actian web site, their trial download or the patch installation, we recommend contacting Actian Corporation directly by calling 800-BTRIEVE (800-287-4383), selecting options for Zen Database Support, and then speaking with someone in their call center. (International users should find the closest contact point from Actian's web site.)
If you don't have an IT staff and would like someone to just handle this all for you, then Goldstar Software's Remote installation Service may be best. For a flat rate ($250 per server, $100 per Client), we will handle this entire process for you -- downloading, installing, and patching the engine, applying the license (if you have one), and even configure and tune the engine for your specific application. Contact us at 708-647-7665 or at Sales@goldstarsoftware.com to schedule your remote installation session today!